Information for Cost Pro Direct Customers:

HOME DELIVERY FEES JUST $15 OR 15%*

2-DAY TURN AROUND (ORDER TO DELIVERY)

Home Delivery Times:  The Roseburg Costco does not let us load sooner than 11:00 AM on delivery days and then we make our way back to the coast.  If you live in Reedsport you can expect we will be there between 1:00 and 3:00.  North Bend and Coos Bay between 1:00 and 4:00.  Bandon 2:00 to 7:00.  Langlois 3:00 and 7:00.  Port Orford 4:00 and 7:00.  Gold Beach 5:00 and 8:00.  The amount and location of deliveries changes daily so look for you invoice email around noon for an updated time estimate.  We have been begging Costco to move our load times earlier and if we ever succeed we will be there earlier.  

Order Deadlines:

        Tuesday Delivery:  Order Deadline 11:00 AM Friday

Wednesday Delivery: Order Deadline 11:00 AM Monday

Thursday Delivery: Order Deadline 11:00 AM Tuesday

Friday Delivery: Order Deadline 11:00 AM Wednesday

Pricing:

The Costco Products:  You pay the same price you would pay in the Costco Warehouse

*The Delivery Fee:

  • $100 or less in products = Flat $15.00
  • $100 - $280 = 15%
  • $280 - $460 = 14%
  • $460 - $640 = 13%
  • $640 - $820 = 12%
  • $820 - $1000 = 11%
  • above $1000 = 10%

**Additional Add Ons: 

  • + 2% - Pay with Credit Card
  • + 3% - Pay with PayPal
  • + 5% - Call in your order instead of using our website

COST PRO DIRECT BENEFITS:

  • TUESDAY, WEDNESDAY, THURSDAY, FRIDAY Deliveries Available
  • Fully Insured Delivery Service.  No payments required until delivery, and no charge for missing or incorrect products. (See return policy).
  • Transparent Automatic Cost Structure. You always get a copy of your Original Costco Receipt.
  • Costco membership is NOT required to get delivery from us. This can potentially save you $75 per year in membership fees alone.

More background on why our prices are changing:

  • We have been doing weekly deliveries for nearly 3 years straight without a price change and without a missed delivery day.  Last month Costco told us their loading dock was getting too busy for us to load our box truck there starting June 1st.  They also pushed our load time back to 11:00 AM vs our normal 8:00 AM.  They also increased our minimum order size to $500 (any people ordering less must have their order combined with other orders before we submit it, and then we must divide it back out once we receive the Costco receipt).  They also said they would only load our Sprinter Van (3 pallets max) and not our Box Truck (10 Pallets max).  This has forced us to run the van 4-days a week (more pay days for Solomon).  Unfortunately, all this is costing more to accomplish the same deliveries, which is why we are having the first price change in 3 years of doing business.

More information on our catalog and ordering with our website:

I.  We track nearly 4,000 Costco items manually so price changes can sneak up on us.  That's why we will always have the Costco Receipt available for you so you can see what was charged by Costco.  Sometimes we are giving new products without price info.  If you see a price of $1 for an item it is probably in stock, we just have not tracked down the price, yet (calling Costco is the best bet). 

II. DON'T SEE IT IN OUR CATALOG?  Click on Product Request and get it delivered.

  • Costco does not share their Inventory Files with us - so we ask our customers call the Roseburg Costco Directly. 
  • Phone number and procedures are in the Product Request Link (541-378-0020 ext 1).
  • If the Roseburg Costco has it, Cost Pro Direct can deliver it to you!  *Audit plans available for large, unusual, high dollar, or tobacco deliveries.

HISTORY:

       Cost Pro Direct formed August 2012 after Eugene Costco Business Delivery concluded 15 years of coastal delivery service.  Modeled after Eugene Costco’s $35 business delivery, Cost Pro Direct has worked hard to keep prices low while continuing weekly service sourced from the Roseburg Costco. We look forward to speaking with you and hope that this service will be a benefit to you, your family, or business.

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