Information for Cost Pro Direct Customers:

Order Deadlines:

        Tuesday Delivery:  Order Deadline 8:30 AM Friday

Wednesday Delivery: Order Deadline 8:30 AM Monday

Thursday Delivery: Order Deadline 8:30 AM Tuesday

Friday Delivery: Order Deadline 8:30 AM Wednesday


The Costco Products:  You pay the same price you would pay in the Costco Warehouse

*The Delivery Fee:

  • $100 or less in products = Flat $15.00
  • $100 - $280 = 15%
  • $280 - $460 = 14%
  • $460 - $640 = 13%
  • $640 - $820 = 12%
  • $820 - $1000 = 11%
  • above $1000 = 10%

**Additional Add Ons: 

  • + 2% - Pay with Credit Card
  • + 3% - Pay with PayPal
  • + 5% - Call in your order instead of using our website

New "No-Fee" Program Pricing:

  • Customer's enrolling in our new program will get the simplicity of paying just the advertised price on our website.  85.5% of this advertised price is the costco price for the product and 14.5% of this advertised price is all our delivery fee (and all other fees) wrapped into the total so you only have one price to think about.  No more calculating a delivery fee and no more extra charges to use your credit card or paypal.

**As always, we are stuck in a constant BETA phase so there are some exceptions: 

  • Item's Priced per/lb will be impossible for us to predict a final price until we receive the item on the day of delivery.  These items will have a 14.5% delivery fee added on.
  • Oregon Bottle Deposit Taxes will be added to your order (haven't been able to add this calculation to our website).
  • If your item is not in stock and Costco sends you a substitution item, the price will be adjusted up or down, accordingly.

(Home Delivery Times:  The Roseburg Costco has allowed us to move our loading time back to 8:00 AM, but no more forklift support so we will probably have an hour or more of load time each day.  If you live in Reedsport you can expect we will be there between 11:00 and 12:00.  North Bend and Coos Bay between 11:00 and 2:00.  Bandon 12:00 to 3:00.  Langlois 1:00 and 5:00.  Port Orford 2:00 and 5:30.  Gold Beach 2:00 and 6:00.  The amount and location of deliveries changes daily so look for you invoice email around 10:00 for an updated time estimate).


  • Fully Insured Delivery Service.  No payments required until delivery, and no charge for missing or incorrect products. (See return policy).
  • Transparent Automatic Cost Structure. You always get a copy of your Original Costco Receipt.
  • Costco membership is NOT required to get delivery from us. This can potentially save you $75 per year in membership fees alone.

More background on why our prices are changing:

  • We have been doing weekly deliveries for nearly 3 years straight without a price change and without a missed delivery day.  Last month Costco told us their loading dock was getting too busy for us to load our box truck there starting June 1st.  They also pushed our load time back to 11:00 AM vs our normal 8:00 AM.  They also increased our minimum order size to $500 (any people ordering less must have their order combined with other orders before we submit it, and then we must divide it back out once we receive the Costco receipt).  They also said they would only load our Sprinter Van (3 pallets max) and not our Box Truck (10 Pallets max).  This has forced us to run the van 4-days a week (more pay days for Solomon).  Unfortunately, all this is costing more to accomplish the same deliveries, which is why we are having the first price change in 3 years of doing business.

More information on our catalog and ordering with our website:

I.  We track nearly 4,000 Costco items manually so price changes can sneak up on us.  That's why we will always have the Costco Receipt available for you so you can see what was charged by Costco.  Sometimes we are giving new products without price info.  If you see a price of $1 for an item it is probably in stock, we just have not tracked down the price, yet (calling Costco is the best bet). 

II. DON'T SEE IT IN OUR CATALOG?  Click on Product Request and get it delivered.

  • Costco does not share their Inventory Files with us - so we ask our customers call the Roseburg Costco Directly. 
  • Phone number and procedures are in the Product Request Link (541-378-0020 ext 1).
  • If the Roseburg Costco has it, Cost Pro Direct can deliver it to you!  *Audit plans available for large, unusual, high dollar, or tobacco deliveries.


       Cost Pro Direct formed August 2012 after Eugene Costco Business Delivery concluded 15 years of coastal delivery service.  Modeled after Eugene Costco’s $35 business delivery, Cost Pro Direct has worked hard to keep prices low while continuing weekly service sourced from the Roseburg Costco. We look forward to speaking with you and hope that this service will be a benefit to you, your family, or business.



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